SERVICES :
Frequently Asked Questions

Question: (CISP Compliance)
Is the Hughes Billing processing solution CISP compliant?
Answer:
Yes of Course !  Hughes Billing utilizes the Hughes Transaction
Services Gateway.  And the Hughes Transaction Services Gateway
is CISP compliant.  CLICK HERE to review the compliance statement.

Question: (AVS Response Codes)
How do I interpret my "Address Verification" Response Codes?
Answer:
CLICK HERE to read about this in our Credit Card approval response format.

Question: (CVV2 Response Codes)
How do I interpret my "CVV2/CVC2" Response Codes?
Answer:
CLICK HERE to read about this in our Credit Card approval response format.

Question: (Using other processors also)

Can I continue to use my current processor?
Answer:
Yes. Our system integrates seamlessly with other gateway systems. We can simply add new "Members Only" usernames and passwords to your existing subscriber data base to avoid conflicts. This ability is ideal if you wish to offer your customers a wider array of payment options. Note: When using our Password Manager, our "Active Users Screen" will NOT show members that were signed up with another gateway company.  It will only show Members that signed up using HughesBilling.com gateway services.

Question: (Secure Servers)
Are HughesBilling.com Gateway services processed through a secure server?
Answer:
Of course ! All transactions are processed through a secure banking server.

Internet Explorer and Netscape users will be able to tell that they have been transferred to a secure server. All sales done
by HughesBilling.com are processed on the same secure server. Secure server paths start with https: instead of http:

Question: (Previous Recurring Customers)
What will happen to my recurring customers with other gateway companies if I switch over to HughesBilling.com ?
Answer:
You can keep them !  HughesBilling.com can run "In Parallel" with your other gateway companies.


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